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Event

Benefits overview for non-advisers training course | Registration open now!

Added by
 
Wiltshire Money
on 30th January 2023

Please note this activity has expired.

Help type
  • Training
Theme
  • Education & training
  • Employment & volunteering
  • Home & community
  • Voluntary & community sector
  • Families
  • Housing & homelessness prevention
  • Disabilities
Community
  • All Wiltshire
Age range
  • 16 - 18 years
  • 18 - 25 years
  • 60 +
  • 80 +
Topic
  • Benefit advice

We are pleased to be able to offer both paid and free places (subject to eligibility) on this Benefits Overview for Non-advisers training course. The session will take place on Thursday, March 2nd 2023 from 1000 - 1200.

Who is this course for? This is e-training is designed to help staff and volunteers to have a better understanding of when and how to make a good referral for benefits advice. This is not a course about the details of the benefit system.
 Aim The aim of the course is for delegates to understand the basics of the benefit system, to know what to do if their client or service user requires a benefit check or believes a benefit award or decision is incorrect, and to help prepare the client for an interview with an advice service
 Objectives By the end of the course delegates will have a better understanding of the benefit system and will
  • Have gained knowledge about how the benefits system is organised and who administers what benefits
  • Have the knowledge about when and how to signpost or refer their client or service user for further specialised help
  • Be able to make active referrals by preparing clients for full benefits advice and help improve the take-up of benefits locally
  • Understand the strict time limits for any possible challenge

Training Details:

 Course cost  £40 or limited funded places for eligible organisations
 Date  Thursday the 2nd of March 2023
 Time 1000 - 1200 
 Location  online via Zoom
Training provider Surrey Welfare Rights Unit
Additional information Wiltshire Money Training Cancellation and Substitution Policy

Please note that all registered attendees will be automatically added to the Wiltshire Money mailing list. You can unsubscribe at any time. 

Register

   

Online 2nd March 2023

Starts 10:00 | Ends 12:00
Cost : £40 or limited funded places for eligible organisations

Booking instructions

Register through the Wiltshire Money Website

Provided by Wiltshire Money

Contact name
Wiltshire Money
Email address
Telephone
07376 055 831 07376 055 831

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